Call Center Agent, New Customer Acquisition
DEDO Media GmbH
full-time
Posted on:
Location Type: Office
Location: Berlin • 🇩🇪 Germany
Visit company websiteSalary
💰 €40,000 - €45,000 per year
Job Level
Mid-LevelSenior
About the role
- Establish initial contact: Actively reach out to potential customers and initiate the first point of contact.
- Schedule appointments: Coordinate meeting times with decision-makers and arrange conversations with our sales specialists.
- Communicate on equal footing: Use your persuasive skills to engage the right contacts and spark initial interest.
- Successful team collaboration: Work closely with our sales experts to ensure a seamless handover of contacts.
Requirements
- Sales experience is a plus but not mandatory.
- Career changers with motivation and a willingness to learn are welcome.
- Excellent German communication skills (C1 level or higher).
- Friendly, service-oriented manner: You present yourself confidently and convincingly.
- Strong persuasion skills and team spirit: You are a team player but can also work independently and take responsibility.
- Positive mindset and a true "can-do" mentality — you are ready to roll up your sleeves, develop further, and make an impact.
Benefits
- Meaningful and successful work: You achieve positive customer outcomes and provide a valuable service that helps businesses.
- Great working atmosphere: We pull together and motivate each other to deliver top performance and grow personally.
- Shared lunches and team events that strengthen our sense of community.
- DEDO company pension: We offer a special, individually tailored occupational pension scheme with an average supplementary pension of around EUR 250,000–350,000.
- Attractive location at Potsdamer Platz: Easily accessible by car or public transport — bus, U-Bahn, S-Bahn and regional trains are just a few steps away.
- High-quality, modern workspace: Nothing will be lacking — every employee receives a fully equipped workstation (height-adjustable desks, dual monitors, Apple MacBook, etc.) in our modern office with a roof terrace.
- Catering provided: Free specialty coffee, soft drinks, fruit, and regular team lunches (e.g., pizza days) to connect with the whole team.
- Edenred card and phone allowance: Additionally, you receive a tax-free voucher card with monthly credit and a phone bonus.
- Health services: You receive a health budget of EUR 600/year that can be used flexibly, e.g., for free massages, glasses, or medication.
- Urban Sports: Whether you're sporty or not — if you want, you can join us for in-office workouts every Wednesday after work. Our personal trainer focuses exclusively on our team.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
persuasion skillsteam spiritservice-oriented mannerpositive mindsetcan-do mentalityindependenceresponsibilitycommunication skills