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Tech Stack
Tools & technologiesJavaScriptSQL
About the role
Key responsibilities & impact- Focus on the medical applications of our ORBIS hospital information system, you will be responsible for customised configuration using our development tools (ORBIS Form Designer, ORBIS Medical Query Generator, ORBIS Experter, Jaspersoft® Studio, ORBIS U-Composer)
- Working closely with the regions and customers, you will successfully implement process optimisations and help design forward-thinking and modern hospital workflows
- Train and support the local service organizations
- Define, prioritize and follow up on serviceability requirements to the R&D teams
- Take the lead in pilot/first of type projects in cooperation with product management and local service organizations
- Create content for the ORBIS Training program
- Assist in the definition and validation of the reference db for a new country/region
- Assist/support on unblocking escalation sites, problem sites
- Maintain and review documentation, manuals and training material. Complement product documentation with additional service documentation (ex. service guide)
- Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements
Requirements
What you’ll need- A Bachelor or Master’s degree in computer science or Healthcare IT, alternatively a completed IT-technical training and / or nursing training
- Experience in healthcare software, enterprise software or similarly complex customer environments
- Good understanding of software deployment, customer adoption and operational readiness processes
- If possible, professional experience in one of the areas of ward communication, ED, OR, anaesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration
- Experience working with strategic customers and managing complex stakeholder environment
- In depth knowledge in SQL and Programming (ideally also in Javascript)
- Good knowledge of hospital processes
- Languages: Fluent in English. Knowledge in French/German would be a plus.
Benefits
Comp & perks- Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
- Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
- Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.
- Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
- Pursuing Diversity and Inclusion is one of our Core Values and a part of our Dedalus DNA, which drives us to build a respectful, diverse, and inclusive environment by recognising the unique needs, perspectives, and potential of all members of our community.
- Dedalus is proud to promote diversity, inclusion, equity, and equality and is committed to creating a safe and inclusive culture where we celebrate diversity in all forms and empower everyone to be the best they can be.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLProgrammingORBIS Form DesignerORBIS Medical Query GeneratorORBIS ExperterJaspersoft® StudioORBIS U-ComposerSoftware DeploymentOperational ReadinessWard Communication
Soft Skills
TrainingSupportCollaborationKnowledge SharingProblem Solving
Certifications
Bachelor's Degree in Computer ScienceMaster's Degree in Healthcare IT