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About the role
Key responsibilities & impact- Central clinical point of contact for clinical processes across the entire patient and user journey
- Understand and explain end-to-end processes, including upstream and downstream workflows
- Present the standard in a customer-appropriate and consistent manner
- Act as an intermediary between clinical process requirements and application specialists
- Document and communicate process decisions, deviations, risks, and the functional project status
- Enable clinical stakeholders to make informed process decisions
- Ensure acceptance and sustainable embedding of the defined processes into everyday clinical practice
Requirements
What you’ll need- Several years of experience in clinical practice or in process-oriented consulting for healthcare organizations
- Solid clinical education (degree or specialist training in healthcare)
- Ideally supplemented by qualifications in business administration, process management, or project management
- Strong process and analytical skills with the ability to perform structured end-to-end analyses
- Experience in functional design, process specification, and SOP creation
- Knowledge of change and transformation methodologies in the clinical environment
- Consultative personality with empathy and a consistent results orientation
- Analytical thinking and persuasive interprofessional communication skills
- Willingness to travel frequently, approximately 60%
Benefits
Comp & perks- A permanent employment contract with an attractive salary for long-term prospects
- Responsible and exciting tasks in a forward-looking industry
- Complete hardware and software setup for comfortable home office work
- A friendly team that supports you and with whom you will be on a first-name basis
- Current company phone with Dual-SIM (Android or iOS), also for private use
- Option for a discounted Deutschlandticket for eco-friendly commuting
- Discounts on tickets for various leisure events
- Group accident insurance (also covers accidents during leisure time)
- Company pension plan and time value accounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical processesend-to-end processesprocess-oriented consultingfunctional designprocess specificationSOP creationchange methodologiestransformation methodologiesanalytical skillsstructured analyses
Soft Skills
consultative personalityempathyresults orientationanalytical thinkingpersuasive communicationinterprofessional communicationdecision-makingstakeholder engagementdocumentationrisk communication
Certifications
degree in healthcarespecialist training in healthcarequalifications in business administrationqualifications in process managementqualifications in project management
