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About the role
Key responsibilities & impact- Internal knowledge transfer regarding new products and features of our laboratory software Opus::L
- Planning and conducting internal training sessions for colleagues in Service and Support
- Creating internal functional and configuration documentation
- Supporting the execution of pilot projects
- Assisting product managers in designing new products and features, with a particular focus on serviceability
- Supporting product managers in the validation and acceptance of new products and features
Requirements
What you’ll need- Completed vocational training (MTA, MTLA) or a degree in healthcare
- At least 3 years of professional experience in a laboratory environment
- Strong knowledge of workflows and processes in clinical laboratories
- Good knowledge of laboratory information systems, ideally Opus::L
- Experience planning and delivering training
- Strong service and customer orientation, with a high level of quality awareness
- Confident demeanor when interacting with customers and colleagues
- Enjoys working as part of a team
- Good German language skills and strong communication skills
Benefits
Comp & perks- Permanent employment contract with an attractive salary for a long-term perspective
- Flexible working hours and models, including working from home, with modern hardware provision
- Modern offices and free parking
- Group accident insurance (also covers accidents during leisure time)
- Insurance package: company pension plan, corporate health insurance, and disability insurance
- Company mobile phone also for private use
- Urban Sports Club membership
- Company bike (JobRad) and subsidy for a public transport pass (Jobticket)
- Regular team activities and social events at the site and across the organization
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
laboratory information systemsOpus::Lworkflow processestraining deliverydocumentation creationpilot project executionproduct design supportserviceability focus
Soft Skills
customer orientationquality awarenesscommunication skillsteam collaborationconfident demeanor
Certifications
MTAMTLA
