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Data Operations Lead
Dedale (ex-Software Club)Lead data operations and intelligence at Dedale, with a focus on quality and accuracy of datasets. Collaborate with teams to enhance intelligence products and processes.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own the quality, accuracy, and scalability of Dedale’s intelligence datasets, company profiles, and research outputs for PE, M&A, and corporate strategy clients
- Serve as the final quality gate for flagship deliverables, defining and monitoring standards for completeness, freshness, accuracy, and classification quality
- Design and evolve research methodologies, interview frameworks, taxonomies, and intelligence structures across B2B software and tech-enabled services
- Build scalable processes to transform unstructured research, interview, and market data into structured, queryable intelligence datasets
- Define sourcing, validation, enrichment, and signal-generation priorities aligned with deal sourcing, diligence, and strategic decision-making use cases
- Lead and scale an APAC-based data and research operations team, driving execution, operational cadence, and performance management
- Own operational KPIs including throughput, SLA adherence, audit quality, dataset freshness, and customer-reported issues
- Drive the effective integration of AI/LLM workflows across research, extraction, classification, summarisation, and quality review processes
- Partner closely with Product, Research, Commercial, and Engineering teams on roadmap priorities, tooling, hiring, and long-term data strategy
- Co-lead the Data function alongside the Data Lead Engineer as Dedale expands across sectors and geographies
Requirements
What you’ll need- 5+ years in research, intelligence, knowledge management, consulting, or content-driven data roles — with at least 2 years leading a team
- You've owned a structured intelligence product or dataset that customers actually paid for — and you've shipped it to the bar your customers demanded
- Editorial judgment you can demonstrate — you read 200 rows of a dataset and instantly spot the 20 that are wrong, and you can explain why
- Track record designing taxonomies, ontologies or research frameworks for complex domains
- Experience scaling team operations: SOPs, quality controls, throughput KPIs, capacity planning
- Comfortable in technical conversations — you don't need to write SQL, but you can sit with engineers, weigh trade-offs and shape what gets built
- Hands-on with modern AI tooling: you've used LLMs to extract, classify or summarise data, and you know where they're trustworthy and where they aren't
- Comfortable working across Manila–Paris timezones and as part of a remote co-leadership
- Fluent English
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data qualitydata accuracydata scalabilityresearch methodologiestaxonomiesdata structuringsignal generationoperational KPIsAI workflowsLLM extraction
Soft Skills
leadershipeditorial judgmentteam operations scalingcapacity planningcommunicationcollaborationproblem-solvingattention to detailperformance managementadaptability