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Dedale (ex-Software Club)

Data Operations Lead

Dedale (ex-Software Club)

Lead data operations and intelligence at Dedale, with a focus on quality and accuracy of datasets. Collaborate with teams to enhance intelligence products and processes.

Posted 5/14/2026full-timeCebu • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own the quality, accuracy, and scalability of Dedale’s intelligence datasets, company profiles, and research outputs for PE, M&A, and corporate strategy clients
  • Serve as the final quality gate for flagship deliverables, defining and monitoring standards for completeness, freshness, accuracy, and classification quality
  • Design and evolve research methodologies, interview frameworks, taxonomies, and intelligence structures across B2B software and tech-enabled services
  • Build scalable processes to transform unstructured research, interview, and market data into structured, queryable intelligence datasets
  • Define sourcing, validation, enrichment, and signal-generation priorities aligned with deal sourcing, diligence, and strategic decision-making use cases
  • Lead and scale an APAC-based data and research operations team, driving execution, operational cadence, and performance management
  • Own operational KPIs including throughput, SLA adherence, audit quality, dataset freshness, and customer-reported issues
  • Drive the effective integration of AI/LLM workflows across research, extraction, classification, summarisation, and quality review processes
  • Partner closely with Product, Research, Commercial, and Engineering teams on roadmap priorities, tooling, hiring, and long-term data strategy
  • Co-lead the Data function alongside the Data Lead Engineer as Dedale expands across sectors and geographies

Requirements

What you’ll need
  • 5+ years in research, intelligence, knowledge management, consulting, or content-driven data roles — with at least 2 years leading a team
  • You've owned a structured intelligence product or dataset that customers actually paid for — and you've shipped it to the bar your customers demanded
  • Editorial judgment you can demonstrate — you read 200 rows of a dataset and instantly spot the 20 that are wrong, and you can explain why
  • Track record designing taxonomies, ontologies or research frameworks for complex domains
  • Experience scaling team operations: SOPs, quality controls, throughput KPIs, capacity planning
  • Comfortable in technical conversations — you don't need to write SQL, but you can sit with engineers, weigh trade-offs and shape what gets built
  • Hands-on with modern AI tooling: you've used LLMs to extract, classify or summarise data, and you know where they're trustworthy and where they aren't
  • Comfortable working across Manila–Paris timezones and as part of a remote co-leadership
  • Fluent English

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible working arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data qualitydata accuracydata scalabilityresearch methodologiestaxonomiesdata structuringsignal generationoperational KPIsAI workflowsLLM extraction
Soft Skills
leadershipeditorial judgmentteam operations scalingcapacity planningcommunicationcollaborationproblem-solvingattention to detailperformance managementadaptability