
Director of Business Operations
Decypher
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Job Level
About the role
- Design and lead execution of systems and processes required to refine and optimize Decypher’s operating model, driving successful operational and financial outcomes while enhancing client service
- Partner with IT to architect the technology enabling execution of strategic and operating plans.
- Identify new opportunities that can create value and differentiate Decypher from its competitors
- Ensure compliance with Decypher and industry standards and regulations, demonstrating an unwavering commitment to integrity
- Lead change management initiatives to drive innovation and transformation across the organization.
- Own the management and development of talent to drive growth and work with and through the organization's administrative services / people team to drive a human capital strategy that supports the current and expected trajectory of the business
- Foster a culture of continuous improvement and excellence in client care, growth, world-class client experience, and operational efficiency
Requirements
- Bachelor's degree required; advanced / professional degree (MS/MBA) preferred
- At least 10 years of management experience, preferably in government contracting and/or healthcare or adjacent businesses.
- Deep knowledge of cross-functional healthcare and/or federal contractor operations with proven success in delivering results
- At least 5 years of experience being accountable for P&L of $50M+ through a period of rapid growth and organizational transformation
- Strong financial acumen, demonstrated by consistent financial performance in a high growth geographically distributed business model.
- Demonstrated ability to lead people and get results through others.
- Consistent track record of managing and driving accountability through effective performance management; leveraging data and insights to prioritize and oversee talent and projects; and leading teams effectively through business model transformation.
- Strong coaching skills, bias for connection before content, and solid people management competencies (meeting facilitation, team engagement, etc.)
- Excellent interpersonal, communication, and public speaking skills, able to effectively engage the organization at all levels re: key business initiatives and communicate effectively to a diverse contingent of stakeholders.
- Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization
- Self-reflective and aware of their own limitations and blind spots; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement
- An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive
- Encourages others to share the spotlight and visibly celebrates and supports the success of the team
- Clear alignment and personal resonance with Decypher's mission and values.
Benefits
- Health insurance
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementfinancial acumenperformance managementdata analysischange managementoperational efficiencystrategic planningtalent managementclient service optimizationcross-functional operations
Soft Skills
leadershipcoachinginterpersonal communicationpublic speakingteam engagementinfluenceself-reflectioncontinuous improvementcollaborationempathy
Certifications
Bachelor's degreeMS/MBA