Learner Success Coach

Decoded

Learner Success Coach at Decoded enhancing learners' educational experiences through tailored support and assessment. Fostering learner progression and addressing industry skills gaps in a dynamic environment.

Posted 6/24/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

To deliver an overall learning experience that enables learners to successfully complete their learning programme, and to meet their potential and career aims.
To operate efficiently, constantly innovating with our business partners to achieve organisational confidence, value for money and excellence in teaching, learning and assessment.
Delivering solutions to address industry skills gaps for mid-career and new industry entrant learners, working with Decoded SMEs to provide a tailored and individualised learning plan.
The achievement and timely progress of learners through training, support and assessment practises.
Developing the abilities, knowledge, skill, behaviours and confidence of each learner working towards level 3 and level 4 qualifications.
Supporting the learners’ ability to work confidently, effectively and independently in life and work as part of the apprenticeship programme.
Developing individual learning plans to demonstrate learner progression, ensuring critical milestones are planned and met.
Maintaining accurate records of individual learner progress, coordinating the planning of and signing off on learning activities and assessment decisions, and actioning IQA feedback in BUD/Canvas.

Requirements

What you’ll need

Proven previous involvement in and experience of apprenticeship delivery
A detailed understanding of the UK’s Further Education sector, including Apprenticeships - Experience of dealing with ESFA and other relevant education regulators
Experience of Apprenticeship delivery platforms, ideally including Bud
Experience in or a good understanding of the technology sector
Excellent attention to detail
Work to deadlines/targets
A background/knowledge in data analysis
Excellent communication skills, both verbal and written
Project management and organisational skills
Proven ability to work with own initiative
Working knowledge and experience in database software and management systems

Benefits

Comp & perks

33 days holiday per year, inclusive of the 8 bank holidays.
Company pension contributions
Private health care, including dental, GP and hospital cover and a gym discount to help you prioritise your wellbeing
Travel insurance
Social events, including themed Christmas and summer get-togethers, as well as in-person and virtual quarterly events
Continuous learning and development through monthly training sessions focusing on data science and teaching, plus bespoke training, coaching and development to allow you to reach your potential.
Networking opportunities and responsible projects in a supportive environment.

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Applicant Tracking System Keywords

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Hard Skills & Tools

apprenticeship deliverydata analysisproject managementindividual learning plansassessment practiceslearner progressionlevel 3 qualificationslevel 4 qualificationsIQA feedbacklearning activities

Soft Skills

attention to detailcommunication skillsorganizational skillsinitiativeability to work independentlydeadline managementinnovationcollaborationadaptabilityproblem-solving