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Sales Associate
Deckers BrandsUGG sales associate delivering personalized footwear shopping experiences in France. Providing in-store and phone customer service while promoting UGG and Deckers Brands.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service skills, effectively communicates brand and product knowledge, and adapts to fast-paced retail environments while maintaining a positive attitude. Proven ability to handle difficult situations professionally and contribute to team goals.
Highest-signal resume keywords
Customer Service ExcellenceEffective CommunicationBrand KnowledgeTeam CollaborationAdaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive AttitudeProfessionalismProblem-Solving
Industry Keywords
Retail ExperienceCustomer LoyaltyReturns PolicyIn-Store ServicePhone Service
About the role
Key responsibilities & impact- Create personalized shopping experiences to build customer loyalty to the brand
- Greet customers promptly and courteously when they enter the store
- Accurately answer customers' questions before they leave
- Deliver exceptional service from start to finish
- Clearly communicate the returns policy
- Maintain a positive and cheerful attitude with customers and team members
- Promote the store and brand image in every interaction
- Adhere to the dress code
- Provide outstanding customer service to in-store customers and customers calling by phone
Requirements
What you’ll need- Ensure the highest possible level of customer service
- Prioritize brand and product knowledge training in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
- Contribute to the team and cooperate to achieve goals
- Be adaptable in a fast-paced, changing environment
- Handle difficult situations professionally
- Previous retail experience is a plus
Benefits
Comp & perks- 25 days of paid leave + 2 Deckers Extra days
- Extras, perks & volunteering opportunities
- Extensive opportunities and support for personal and professional development
- Global Mentorship Program
- Uniform allowance
- 30% discount on Deckers brands (UGG, HOKA, Teva) online and in-store