Associate People Business Partner
Lalamove
People Success Coordinator
Deckers Brands
full-time
Posted on:
Location Type: Hybrid
Location: Goleta • California • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Serve as a first point of contact for employee and manager inquiries related to People programs, policies, and day-to-day PX services
- Respond to questions through multiple channels (ticketing system, email, Teams) and escalate appropriately
- Educate employees and managers on self-service tools and available resources
- Manage the PX inquiry queue ensuring timely response, accurate routing, and consistent tracking of tickets
- Act as the communication liaison for PX-led initiatives, policy updates, and other employee-facing content
- Prepare and respond to documentation requests (employment verifications, legal inquiries)
- Execute a wide range of Workday transactions including job changes, organizational updates, promotions, one-time payments
- Collaborate with managers and PX/functional partners to ensure transactions are accurate and compliant
- Troubleshoot system or process issues and escalate complex cases to People Tech or PX Leads
- Draft and edit employment documents including job change letters, promotion offer letters, and employment verification letters
- Maintain digital and physical employee records in alignment with recordkeeping policies and legal requirements
- Manage end-to-end unemployment claims and employment verification processes
- Oversee PO and invoice processing related to People Success vendors and programs
- Administer and support employee programs such as Tuition Reimbursement and Electric Vehicle/Commute incentives
- Own the end-to-end onboarding process for contingent workers including background checks and Workday processing
- Contribute to documentation of People Success processes, SOPs, and employee resources
- Identify trends or recurring issues and flag opportunities to improve service delivery
- Participate in PX projects and pilots offering frontline insights
Requirements
- Bachelor's Degree or equivalent combination of education and experience preferred
- Prior exposure and/or experience in an Administrative, Human Resources or People Operations role preferred
- Experience with HR systems and HR transactions (e.g., Workday) preferred or implied
- Ability to handle confidential documentation and employment verifications
- Strong communication skills to respond to employees and managers across channels
- Experience with PO and invoice processing and vendor program administration preferred
Benefits
- Competitive Pay and Bonuses
- Financial Planning and wellbeing
- Time away from work (paid time off)
- Extras, discounts and perks (generous discounts, community-based programs)
- Growth and Development (personal and professional development opportunities)
- Health and Wellness (comprehensive health and wellness programs and offerings)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workday transactionsemployment verificationsPO processinginvoice processingonboarding processrecordkeepingSOP documentationHR transactionsservice delivery improvement
Soft skills
communication skillsproblem-solvingcollaborationcustomer serviceattention to detailorganizational skillsconfidentialityeducational skillstrend identification
Certifications
Bachelor's Degree
