Government Security Operations Center Communications Systems Operator – Liaison

DecisionPoint Corporation

Communications Systems Operator Liaison supporting U.S. Air Force Executive Airlift Communications.

Posted 7/13/2026full-timeAndrews AFB • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $98,177 - $108,877 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Mission Communications Systems for executive aircraft, with a strong focus on troubleshooting airborne communications issues and supporting command-and-control operations. Holds a Top Secret clearance and possesses extensive experience in incident response and operational reporting.

Highest-signal resume keywords

Top Secret ClearanceMission Communications Systems ExpertiseTroubleshooting Airborne CommunicationsCommand and Control ToolsExperience in GSOC Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseFault IsolationOperational ReportingAirborne Voice CommunicationsSatellite Communications TroubleshootingData CommunicationsVideo CommunicationsTechnical Status InterpretationTrend AnalysisMonitoring Solutions

Soft Skills

Communication GuidanceCoordination with TeamsProblem-Solving

Tools & Technologies

Command and Control ToolsSecure Collaboration PlatformsFlight-Monitoring SystemsCommercial Satellite Communications

Certifications & Qualifications

Bachelor’s Degree in Information TechnologyBachelor’s Degree in TelecommunicationsBachelor’s Degree in Aviation SystemsBachelor’s Degree in Engineering

Industry Keywords

Executive AirliftMilitary AviationMission-Critical OperationsAirborne Mission Communications SystemsNetwork Operations Center

About the role

Key responsibilities & impact

Track executive aircraft in flight and assist with communications issues.
Respond to incident calls involving airborne Mission Communications Systems.
Provide expert guidance on MCS operations aboard C-32A, C-40B/C, and C-37A/B aircraft.
Assist onboard Communications Systems Operators with troubleshooting anomalies and outages.
Use Command and Control tools and secure collaboration platforms to support active missions.
Coordinate with GSOC personnel, airborne crews, network engineers, and external service providers.
Monitor communications status and help identify recurring issues and operational trends.
Review flight-monitoring solutions provided by commercial satellite communications providers.
Recommend improvements to monitoring, troubleshooting, and incident-response processes.
Document incident details, troubleshooting actions, status updates, and resolutions.
Support after-action reviews and trend analysis following mission-impacting events.
Maintain awareness of aircraft communications configurations, capabilities, and operating procedures.
Respond to urgent situations within established performance timelines.
Maintain continuous mission support during assigned shifts, including weekends and federal holidays.

Requirements

What you’ll need

Must hold an active Top Secret clearance
Bachelor’s degree in Information Technology, Telecommunications, Aviation Systems, Engineering, or a related field.
Minimum five years of experience supporting airborne communications, mission systems, or command-and-control operations.
Subject-matter expertise with the Mission Communications Systems of C-32A, C-40B/C, and/or C-37A/B aircraft.
Experience troubleshooting airborne voice, video, data, or satellite communications issues.
Experience supporting executive airlift, military aviation, or mission-critical operations.
Experience working in a GSOC, network operations center, or comparable operational environment preferred.
Knowledge of airborne Mission Communications Systems and executive aircraft communications operations.
Familiarity with commercial satellite communications, air-to-ground connectivity, and secure communications.
Understanding of incident response, fault isolation, escalation, and operational reporting.
Familiarity with Command and Control tools, secure chat platforms, and flight-monitoring systems.
Ability to interpret technical status information and communicate troubleshooting guidance to airborne operators.

Benefits

Comp & perks

Equal Employment Opportunity and Affirmative Action employer