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Program Manager
DecisionPoint CorporationProgram Manager leading contractor teams for IT support services at military command. Ensuring deliverables align with Government requirements and mission priorities at Scott Air Force Base, Illinois.
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Provide overall program management for contractor personnel performing work across all PWS task areas.
- Serve as the primary authorized point of contact for the Government COR and interface regularly with Government management personnel.
- Manage staffing, onboarding, scheduling, performance coordination, and workforce availability across the task order.
- Monitor task order performance, identify issues or problem areas, and coordinate timely corrective actions with technical leads and Government stakeholders.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Information Technology, Program Management, Engineering, or related discipline.
- Minimum 8 years of experience managing enterprise IT services, technical operations, or mission support programs.
- Experience leading DoD or federal IT services contracts with multiple technical workstreams and geographically dispersed personnel.
- Must hold an active Secret clearance.
- Technical Knowledge: Knowledge of enterprise IT service management practices, including incident management, service reporting, performance tracking, and customer support operations.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managemententerprise IT servicesincident managementservice reportingperformance trackingcustomer support operations
Soft Skills
staffingonboardingschedulingperformance coordinationproblem solvingcommunication
Certifications
Bachelor's degreeactive Secret clearance