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Technical Program Manager
DecisionPoint Corporation. Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityITSMPMPServiceNow
About the role
Key responsibilities & impact- Plan, initiate, and manage IT projects supporting legacy applications and enterprise IT systems.
- Lead DevSecOps, Agile IT operations, cybersecurity, and IT infrastructure projects to support Coast Guard aviation maintenance and logistics.
- Ensure program compliance with DoD Risk Management Framework (RMF), USCG Commandant Instructions, DHS security policies, and FedRAMP cloud security requirements.
- Provide technical direction and oversight for IT programs, ensuring alignment with Coast Guard mission needs.
- Identify and implement change management and process improvement strategies to enhance IT program efficiency.
- Monitor progress to ensure adherence to deadlines, standards, cost targets, and contractual obligations.
- Act as the primary point of contact for government stakeholders, ensuring clear communication, reporting, and performance alignment.
- Oversee subcontractor coordination and external team collaboration to meet program objectives.
- Oversee IT service delivery improvements leveraging ITIL best practices and Agile methodologies.
- Manage software development, system administration, vulnerability management, and change control boards (CCBs).
- Direct security initiatives, including ATO renewals, vulnerability mitigation, and cybersecurity incident response.
- Support the implementation of cloud technologies (AWS, Azure) and modernization of USCG IT systems.
- Support network architecture, fiber/cable installation, testing, troubleshooting, and management.
- Ensure full wide-area, metropolitan area, campus area, and data center network administration.
- Administer IPAM, NTP, ITSM systems, incident response, and network security operations.
- Support Communications Security (COMSEC) account management, key material, and encryption services.
Requirements
What you’ll need- Five (5) years of experience providing technical direction and project management.
- Three (3) years of supervisory experience in addition to the five years listed above.
- Five (5) years of experience with change management and process improvements.
- Bachelor’s or Associate degree in Computer Science, Math, Information Technology, Engineering, Business Management, or related field.
- Alternatively, an IT certification (e.g., PMP) with five years of experience is considered equivalent to two years of education.
- Eligibility for a favorable Tier 1 background investigation for unclassified systems.
- Strong leadership, communication, and stakeholder engagement skills.
- Experience managing IT service delivery, cybersecurity, and IT governance aligned with DoD, DHS, or USCG standards.
- Expertise in IT service management tools (e.g., ServiceNow, Remedy, or equivalent).
Benefits
Comp & perks- Hybrid work arrangement
- Occasional travel may be required to USCG sites and headquarters
- Equal Employment Opportunity and Affirmative Action employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DevSecOpsAgilecybersecurityIT infrastructurechange managementprocess improvementsoftware developmentvulnerability managementnetwork administrationcloud technologies
Soft Skills
leadershipcommunicationstakeholder engagementproject managementtechnical direction
Certifications
PMP