
Business Analyst – Part-Time, On-Call, Weekend Coverage
DecisionPoint Corporation
part-time
Posted on:
Location Type: Office
Location: Atlanta • United States
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About the role
- Provide support to the 24/7 Emergency Operations Center (EOC) staff
- Serve as the communication liaison between the EOC, supported Centers, Institutes and Offices (CIOs), outside federal agencies, health officials, and the public
- Screen and triage all response-related calls, and transfer call to the appropriate subject matter expert
- Become proficient with EOC Database Support System (EDSS) for triage support and response protocol guidance
- Maintain a Shift Change Log for briefing the oncoming shift and participate in shift change briefs with the Duty Officer
Requirements
- 2+ years work experience in Public Health or similar
- 0–2 years of Operations Center experience required
- Ability to obtain a Public Trust Clearance
- Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail)
- Strong proofreading skill and attention to detail
- Strong organizational skills
- Ability to follow precise protocol for disseminating information to callers
- Proactive problem solver
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EOC Database Support System (EDSS)Microsoft OfficeWordPowerPointExcelOutlook Mail
Soft Skills
proofreadingattention to detailorganizational skillsproblem solvingcommunication
Certifications
Public Trust Clearance