DecisionPoint Corporation

Senior Business Analyst – Watch Officer

DecisionPoint Corporation

full-time

Posted on:

Location Type: Office

Location: Atlanta • United States

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Job Level

Senior

About the role

  • Provide support to the 24/7 Emergency Operations Center (EOC) staff
  • Serve as the communication liaison between the EOC, supported Centers, Institutes and Offices (CIOs), outside federal agencies, health officials, and the public
  • Screen and triage all response-related calls, and transfer call to the appropriate subject matter expert (SME- Duty Officer/Communications Coordinator)
  • Receive, assess, and report response-related information in accordance with existing Standard Operating Procedures (SOPs) and protocols
  • Become proficient with EOC Database Support System (EDSS) for triage support and response protocol guidance
  • Maintain a Shift Change Log for briefing the oncoming shift and participate in shift change briefs with the Duty Officer

Requirements

  • Junior (BA/BS in Public Health, or similar, with 2+ years work experience, or 4+ years work experience in an Emergency Operations Center environment)
  • Minimum of 2+ years operations center experience required
  • Ability to obtain a Public Trust Clearance
  • Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail)
  • Strong proofreading skills and attention to detail
  • Strong organizational skills
  • Ability to follow protocols and procedures set forth by a provided set of instructions
Benefits
  • Equal Employment Opportunity and Affirmative Action employer
  • Authorization to share resume and personal information for job consideration
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Emergency Operations Center (EOC) supporttriage supportresponse protocol guidanceStandard Operating Procedures (SOPs)Microsoft OfficeEDSS (EOC Database Support System)proofreadingorganizational skills
Soft Skills
communication liaisonattention to detailability to follow protocolsorganizational skills
Certifications
Public Trust Clearance