DecisionPoint Corporation

UX Engagement Analyst

DecisionPoint Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Evaluate user experience, engagement patterns, and behavior flows across MC&FP websites and applications.
  • Identify usability issues, friction points, and engagement barriers affecting task completion and satisfaction.
  • Analyze user journeys, interaction paths, and drop off points.
  • Support usability testing activities and analysis of results.
  • Provide actionable recommendations to improve navigation, content structure, and engagement outcomes.
  • Collaborate with digital strategy, content, analytics, and IT teams to inform platform improvements.
  • Support development of UX and engagement analysis reports, dashboards, and briefings.
  • Track UX and engagement metrics over time to assess improvement effectiveness.
  • Ensure findings are clearly documented and aligned with established UX methodologies.
  • Support continuous improvement of UX evaluation and engagement analysis approaches.

Requirements

  • Bachelor’s degree in Human Computer Interaction, Psychology, User Experience Design, Behavioral Science, Communications, or a related field.
  • Minimum of 6 years of experience conducting UX analysis, user research, or engagement analysis.
  • Experience evaluating digital user experiences and behavior flows.
  • Experience supporting usability testing and UX optimization initiatives.
  • Experience supporting federal or public-sector digital platforms preferred.
  • Experience with UX research and analysis methodologies.
  • Ability to analyze user behavior and engagement patterns.
  • Familiarity with usability testing techniques and tools.
  • Strong analytical writing and documentation skills.
  • Preferred: Experience with accessibility evaluation and Section 508 considerations.
  • Preferred: Familiarity with digital analytics and visualization tools.
  • Preferred: Experience supporting large scale, user facing digital platforms.
Benefits
  • None 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
UX analysisuser researchengagement analysisusability testingUX optimizationdigital user experience evaluationbehavior flow analysisaccessibility evaluationSection 508 considerationsdigital analytics
Soft Skills
analytical writingdocumentation skillscollaborationcommunication