DecisionPoint Corporation

UX Engagement Analyst

DecisionPoint Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Evaluate user experience, engagement patterns, and behavior flows across MC&FP websites and applications.
  • Identify usability issues, friction points, and engagement barriers affecting task completion and satisfaction.
  • Analyze user journeys, interaction paths, and drop off points.
  • Support usability testing activities and analysis of results.
  • Provide actionable recommendations to improve navigation, content structure, and engagement outcomes.
  • Collaborate with digital strategy, content, analytics, and IT teams to inform platform improvements.
  • Support development of UX and engagement analysis reports, dashboards, and briefings.
  • Track UX and engagement metrics over time to assess improvement effectiveness.
  • Ensure findings are clearly documented and aligned with established UX methodologies.
  • Support continuous improvement of UX evaluation and engagement analysis approaches.

Requirements

  • Bachelor’s degree in Human Computer Interaction, Psychology, User Experience Design, Behavioral Science, Communications, or a related field.
  • Minimum of 6 years of experience conducting UX analysis, user research, or engagement analysis.
  • Experience evaluating digital user experiences and behavior flows.
  • Experience supporting usability testing and UX optimization initiatives.
  • Experience supporting federal or public-sector digital platforms preferred.
  • Experience with UX research and analysis methodologies.
  • Ability to analyze user behavior and engagement patterns.
  • Familiarity with usability testing techniques and tools.
  • Strong analytical writing and documentation skills.
  • Preferred: Experience with accessibility evaluation and Section 508 considerations.
  • Preferred: Familiarity with digital analytics and visualization tools.
  • Preferred: Experience supporting large scale, user facing digital platforms.
Benefits
  • None 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
UX analysisuser researchengagement analysisusability testingUX optimizationdigital user experience evaluationbehavior flow analysisaccessibility evaluationSection 508 considerationsdigital analytics
Soft skills
analytical writingdocumentation skillscollaborationcommunication