Business Intelligence Analyst

• Maintain and continuously update the program deliverable tracker, ensuring all contractual submissions are current, accurate, and compliant with customer deadlines.
• Document meeting minutes, action items, and decisions during recurring program and stakeholder meetings, distributing summaries and tracking follow-ups.
• Develop and support automated reporting functions that consolidate project status, risks, and milestones from multiple data sources.
• Create metrics dashboards and visualizations using Power BI or similar tools to communicate program health, deliverable timeliness, and performance trends.
• Collaborate with the Project Management Office (PMO) to improve data integrity, formatting consistency, and accessibility of program-level information.
• Support weekly and monthly reporting cycles, compiling data from technical, financial, and scheduling systems.
• Ensure reporting alignment with the program’s Quality Management Plan (QMP) and continuous service improvement objectives.
• Assist in developing standardized templates, process documentation, and dashboards that streamline recurring reporting and presentation efforts.
• Design and manage dashboards that visualize CMA mission data, including case volume, response timeliness, workflow throughput, and program performance metrics.
• Coordinate closely with CMA and Military Community and Family Policy (MC&FP) offices to ensure that reporting products meet mission and compliance standards across all task areas.

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