Salesforce Consultant – Experience Cloud

Decision Foundry

Salesforce Consultant leading configuration of Experience Cloud solutions. Working closely with federal and public sector clients to transform their digital presence.

Posted 5/25/2026full-timeRemote • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Experience Cloudprocess mappinguser storiesacceptance criteriafunctional designsbacklog groomingsprint planningUser Acceptance Testingtest scenario creationdefect triage

Soft Skills

communicationfacilitationstakeholder managementleadershipadvisory skillstraining frameworksend-user adoptioncollaborationproblem-solvingrequirements gathering

Tools & Technologies

SalesforceExperience CloudService CloudSales CloudAgile methodologiesportalsworkflowsdemosprototypesfederal security standards

Certifications & Qualifications

Salesforce AdministratorSalesforce Experience Cloud Consultant

Industry Keywords

WHS stakeholderscurrent-state assessmentsfuture-state designcustomer-facing portalscase management workflowsdigital experienceshighly regulated environmentsfederal compliancegovernance standardsstakeholder feedback

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead discovery sessions, stakeholder interviews, and requirements workshops with WHS stakeholders.
Prepare and facilitate current-state assessments, process mapping, and future-state design sessions.
Serve as the primary liaison between business stakeholders and technical teams.
Translate requirements into user stories, acceptance criteria, and functional designs.
Work closely with Salesforce Architects to align business needs with scalable Experience Cloud solutions.
Configure and implement Experience Cloud solutions, including portals, user access, page layouts, and workflows.
Design and optimize user journeys within Experience Cloud (login, case management, self-service, etc.).
Support backlog grooming, sprint planning, and Agile delivery activities.
Validate solutions through demos, prototypes, and stakeholder feedback loops.
Support User Acceptance Testing (UAT), including test scenario creation and defect triage.
Provide training frameworks and support end-user adoption efforts (in partnership with BA/support teams).
Ensure compliance with federal security, governance, and data standards.
Act as a trusted advisor to stakeholders on Salesforce capabilities, limitations, and best practices.

Requirements

What you’ll need

Bachelor’s degree required
5–8 years of Salesforce experience as a Consultant, Business Analyst, or Functional Lead
Strong hands-on experience configuring Salesforce Experience Cloud (Communities/Portals)
Proven ability to lead discovery and translate business needs into configured Salesforce solutions
Experience designing and delivering customer-facing portals, case management workflows, and digital experiences
Strong understanding of Salesforce platform capabilities (Service Cloud, Sales Cloud, Experience Cloud)
Experience working in Agile or hybrid Agile environments Ability to balance functional consulting with hands-on configuration (not a developer role)
Experience supporting federal or highly regulated environments preferred Salesforce certifications preferred (Administrator, Experience Cloud Consultant, etc.)
Excellent communication, facilitation, and stakeholder management skills
Must pass pre-employment qualifications of our client.
Must be able to work EST hours

Benefits

Comp & perks

Work Model – Remote
Employment Type - Full-time