
Senior Manager, Salesforce CRM
Decision Foundry
full-time
Posted on:
Location Type: Hybrid
Location: Golden Valley • Minnesota • United States
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Salary
💰 $128,500 - $238,600 per year
Job Level
Tech Stack
About the role
- Manage and oversee the planning, execution, and delivery of Salesforce.com projects using Agile methodologies, ensuring they meet business requirements, timelines, and budgets.
- Lead cross-functional teams, including Salesforce Developers, Administrators, Business Analysts, and 3rd party consulting firms to ensure successful project delivery.
- Partner with internal business product owners to understand and translate sales, service center, and marketing strategies into Salesforce.com system and process requirements.
- Provide thought leadership and recommend best practices for Salesforce.com solutions by identifying dependencies on other systems and developing comprehensive solutions for complex problems.
- Actively participate in client meetings to prove updates on project status, address concerns, identify new opportunities for growth, and ensure customer satisfaction and retention.
- Manage project risks and issues and develop and implement mitigation strategies as needed.
Requirements
- Have earned a bachelor’s (B.A. or B.S.) degree.
- Have 10+ years of relevant experience with at least 3+ years of experience leading/delivering Salesforce.com projects using Agile methodologies.
- Have 5+ years of experience managing people, with supervisory control.
- Strong experience and knowledge of end-of-end Salesforce system delivery from design, development, integration, data migration/loads, transition into production operations.
- Excellent communication, interpersonal, and leadership skills and an ability to manage multiple projects simultaneously and prioritize effectively.
- Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification a plus.
- Experience working within global, highly matrixed corporate environments a plus.
Benefits
- Work Model – **Hybrid/Onsite**
- Employment Type - **Full-time**
- Salary - *$128500 - $238600 / year*
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce.comAgile methodologiesdata migrationsystem integrationproject managementproject deliveryrequirements gatheringsolution designrisk managementbudget management
Soft Skills
leadershipcommunicationinterpersonal skillsproject prioritizationproblem-solvingclient relationship managementteam collaborationstrategic thinkingcustomer satisfactiontime management
Certifications
Certified Scrum Master (CSM)Certified Product Owner (CPO)Agile certification