Decision Foundry

Senior Manager, Salesforce CRM

Decision Foundry

full-time

Posted on:

Location Type: Hybrid

Location: Golden ValleyMinnesotaUnited States

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Salary

💰 $128,500 - $238,600 per year

Job Level

Tech Stack

About the role

  • Manage and oversee the planning, execution, and delivery of Salesforce.com projects using Agile methodologies, ensuring they meet business requirements, timelines, and budgets.
  • Lead cross-functional teams, including Salesforce Developers, Administrators, Business Analysts, and 3rd party consulting firms to ensure successful project delivery.
  • Partner with internal business product owners to understand and translate sales, service center, and marketing strategies into Salesforce.com system and process requirements.
  • Provide thought leadership and recommend best practices for Salesforce.com solutions by identifying dependencies on other systems and developing comprehensive solutions for complex problems.
  • Actively participate in client meetings to prove updates on project status, address concerns, identify new opportunities for growth, and ensure customer satisfaction and retention.
  • Manage project risks and issues and develop and implement mitigation strategies as needed.

Requirements

  • Have earned a bachelor’s (B.A. or B.S.) degree.
  • Have 10+ years of relevant experience with at least 3+ years of experience leading/delivering Salesforce.com projects using Agile methodologies.
  • Have 5+ years of experience managing people, with supervisory control.
  • Strong experience and knowledge of end-of-end Salesforce system delivery from design, development, integration, data migration/loads, transition into production operations.
  • Excellent communication, interpersonal, and leadership skills and an ability to manage multiple projects simultaneously and prioritize effectively.
  • Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification a plus.
  • Experience working within global, highly matrixed corporate environments a plus.
Benefits
  • Work Model – **Hybrid/Onsite**
  • Employment Type - **Full-time**
  • Salary - *$128500 - $238600 / year*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce.comAgile methodologiesdata migrationsystem integrationproject managementproject deliveryrequirements gatheringsolution designrisk managementbudget management
Soft Skills
leadershipcommunicationinterpersonal skillsproject prioritizationproblem-solvingclient relationship managementteam collaborationstrategic thinkingcustomer satisfactiontime management
Certifications
Certified Scrum Master (CSM)Certified Product Owner (CPO)Agile certification