Decision Foundry

Salesforce CRM Technical Analyst

Decision Foundry

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $160,000 per year

About the role

  • Design, develop, and maintain Salesforce Sales Cloud solutions using:
  • - Custom objects, fields, record types, page layouts, and Lightning Experience
  • - Flows (record-triggered, screen, scheduled), validation rules, approval processes
  • - Apex (classes, triggers, batch, schedulable) and SOQL/SOQL as needed
  • - Lightning Web Components (LWC) for custom UI and extensions
  • - Support end-to-end Sales Cloud processes including Accounts & Contacts, Lead management and conversion, Opportunity lifecycle and forecasting
  • - Proposal and pipeline management
  • Design, implement, and support bi-directional integration between Salesforce and enterprise systems, including Oracle ERP (Financials), Oracle HCM, Deltek (Vantagepoint / Vision), Microsoft Outlook / Exchange / Microsoft 365.
  • Lead and support data migration, conversion, and synchronization efforts:
  • - Data mapping, transformation, cleansing, and validation
  • - Large-volume data loads using Data Loader, Data Import Wizard, or ETL tools
  • Manage Salesforce administration activities including:
  • - User provisioning, roles, profiles, permission sets, and sharing rules
  • - Security model design aligned with business and compliance requirements
  • Provide Level 2/3 technical support for Salesforce incidents, enhancements, and defects.

Requirements

  • 5–7 years of hands-on experience working with Salesforce Sales Cloud in a technical or techno-functional role.
  • Strong technical expertise in:
  • - Salesforce configuration and administration
  • - Apex, SOQL, Flows, and Lightning Web Components
  • Proven experience designing and supporting enterprise integrations using APIs and middleware platforms.
  • Solid experience with data migration, data quality management, and system integrations.
  • Strong understanding of CRM architecture and Sales Cloud data model.
  • Ability to work effectively with architects, developers, integration teams, and business stakeholders.
  • Strong analytical, troubleshooting, and documentation skills.
  • Hands-on integration experience with Oracle ERP & HCM, Deltek (Vantagepoint/Vision), and Microsoft Outlook / Microsoft 365
  • Preferred Qualifications
  • - Experience in AEC, Engineering, Construction, or project-based industries.
  • - Experience supporting Salesforce in large, complex, or multi-org environments.
  • - Exposure to Salesforce Einstein, Agentforce, or AI-driven CRM features.
  • - Salesforce certifications such as Salesforce Administrator, Platform App Builder, Platform Developer I (or higher), and Sales Cloud Consultant.
Benefits
  • Work Model – Remote
  • Employment Type - Full-time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Sales CloudApexSOQLLightning Web ComponentsFlowsData migrationData quality managementSystem integrationsCRM architectureData mapping
Soft Skills
Analytical skillsTroubleshooting skillsDocumentation skillsCollaborationCommunication
Certifications
Salesforce AdministratorPlatform App BuilderPlatform Developer ISales Cloud Consultant