
Salesforce CRM Technical Analyst
Decision Foundry
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $160,000 per year
Tech Stack
About the role
- Design, develop, and maintain Salesforce Sales Cloud solutions using:
- - Custom objects, fields, record types, page layouts, and Lightning Experience
- - Flows (record-triggered, screen, scheduled), validation rules, approval processes
- - Apex (classes, triggers, batch, schedulable) and SOQL/SOQL as needed
- - Lightning Web Components (LWC) for custom UI and extensions
- - Support end-to-end Sales Cloud processes including Accounts & Contacts, Lead management and conversion, Opportunity lifecycle and forecasting
- - Proposal and pipeline management
- Design, implement, and support bi-directional integration between Salesforce and enterprise systems, including Oracle ERP (Financials), Oracle HCM, Deltek (Vantagepoint / Vision), Microsoft Outlook / Exchange / Microsoft 365.
- Lead and support data migration, conversion, and synchronization efforts:
- - Data mapping, transformation, cleansing, and validation
- - Large-volume data loads using Data Loader, Data Import Wizard, or ETL tools
- Manage Salesforce administration activities including:
- - User provisioning, roles, profiles, permission sets, and sharing rules
- - Security model design aligned with business and compliance requirements
- Provide Level 2/3 technical support for Salesforce incidents, enhancements, and defects.
Requirements
- 5–7 years of hands-on experience working with Salesforce Sales Cloud in a technical or techno-functional role.
- Strong technical expertise in:
- - Salesforce configuration and administration
- - Apex, SOQL, Flows, and Lightning Web Components
- Proven experience designing and supporting enterprise integrations using APIs and middleware platforms.
- Solid experience with data migration, data quality management, and system integrations.
- Strong understanding of CRM architecture and Sales Cloud data model.
- Ability to work effectively with architects, developers, integration teams, and business stakeholders.
- Strong analytical, troubleshooting, and documentation skills.
- Hands-on integration experience with Oracle ERP & HCM, Deltek (Vantagepoint/Vision), and Microsoft Outlook / Microsoft 365
- Preferred Qualifications
- - Experience in AEC, Engineering, Construction, or project-based industries.
- - Experience supporting Salesforce in large, complex, or multi-org environments.
- - Exposure to Salesforce Einstein, Agentforce, or AI-driven CRM features.
- - Salesforce certifications such as Salesforce Administrator, Platform App Builder, Platform Developer I (or higher), and Sales Cloud Consultant.
Benefits
- Work Model – Remote
- Employment Type - Full-time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Sales CloudApexSOQLLightning Web ComponentsFlowsData migrationData quality managementSystem integrationsCRM architectureData mapping
Soft Skills
Analytical skillsTroubleshooting skillsDocumentation skillsCollaborationCommunication
Certifications
Salesforce AdministratorPlatform App BuilderPlatform Developer ISales Cloud Consultant