Decentralized Masters

Sales Operations Specialist

Decentralized Masters

full-time

Posted on:

Location Type: Remote

Location: Argentina

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About the role

  • The Sales Operations Specialist is responsible for ensuring the sales organization operates with speed, accuracy, visibility, and accountability.
  • This role owns the day-to-day execution and optimization of the sales tech stack—primarily HubSpot—so that Membership Directors (MDs), Setters, and Sales Leadership can focus on selling, not admin.
  • You will work closely with Sales Leadership, Marketing, Fulfillment, and Data to maintain clean pipelines, automate workflows, enforce process discipline, and deliver reliable reporting.
  • This role directly impacts close rates, cash collection, forecasting accuracy, and the overall scalability of the revenue engine.
  • Own accuracy of HubSpot CRM configuration: pipelines, deal stages, properties, workflows, and permissions.
  • Ensure every lead, deal, and contact has correct lead status’, lifecycle stages, ownership, and next steps.
  • Maintain strict data hygiene standards (identifying/merging duplicates, no stale deals, missing properties, or broken workflows).
  • Enforce CRM usage standards across Setters and MDs.
  • Build and maintain automation for lead routing and assignment, task creation and follow-ups, deal stage progression, call outcomes and disposition tracking.
  • Reduce manual admin work for sales reps wherever possible.
  • QA all automations to ensure reliability and compliance.
  • Maintain accurate, real-time visibility into pipeline value and velocity, close rates and conversion metrics, DPL (Deals Per Lead), APS, and other core KPIs.
  • Build and maintain sales dashboards for leadership.
  • Support forecasting and revenue reporting in collaboration with Finance and Data teams.
  • Manage and support integrations between HubSpot and various tools, troubleshoot system issues and coordinate fixes with internal tech or third-party vendors.
  • Translate sales process changes into CRM logic and automation, partnering with Sales Leadership to ensure systems reinforce desired behaviors.
  • Create and maintain SOPs for sales roles, systems and workflows.
  • Ensure CRM processes align with internal compliance standards (FTC/SEC-aware language, disclaimers, documentation).
  • Maintain audit-ready records for sales activity and deal history.
  • Partner with Security/IT on access control and data governance.

Requirements

  • 2–5+ years in Sales Operations, RevOps, or CRM Administration
  • Hands-on experience with HubSpot or similar CRM (required)
  • Mid–Senior level Sales Operations experience
  • Strong background in sales automation and workflow design
  • Experience supporting high-ticket or complex sales cycles preferred
  • Highly systems-oriented and detail-driven
  • Strong understanding of sales metrics and funnels
  • Comfortable working cross-functionally with Sales, Marketing, Fulfillment, and Data
  • Proactive problem-solver who spots issues before they become revenue problems
  • Clear communicator who can translate business needs into system logic
  • Bonus (Nice to Have)
  • Experience in high-growth, remote-first environments
  • Familiarity with Whop, aloware, or BI tools
  • Exposure to compliance-heavy industries (finance, education, crypto, etc.)
Benefits
  • Competitive compensation
  • Remote-first culture with a globally distributed team.
  • Opportunity to own the organic growth engine of a fast-scaling DeFi brand.
  • Access to cutting-edge tools, data, and creative freedom to innovate.
  • A values-driven company culture that rewards results, autonomy, and excellence.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsRevOpsCRM AdministrationSales AutomationWorkflow DesignSales MetricsSales FunnelsData HygienePipeline ManagementForecasting
Soft skills
Detail-orientedProactive Problem-solverClear CommunicatorCross-functional CollaborationProcess DisciplineAccountabilityVisibilityReliabilityOrganizational SkillsLeadership Support