Strategic Account Director, Healthcare

Decagon

Strategic Account Director leading healthcare sales for a conversational AI platform. Building foundational relationships with major healthcare buyers and developing the healthcare vertical.

Posted 5/15/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $340,000 - $380,000 per yearWebsite

About the role

Key responsibilities & impact

Define and execute the go-to-market strategy for Decagon's healthcare vertical across Payer, Provider, and Life Sciences.
Break into and close the largest healthcare logos in the US — landing flagship, multi-year, 7-figure-plus deals that anchor the vertical.
Build deep, trusted relationships with C-suite stakeholders across the healthcare buying committee — CIO, CXO, CMO, COO, Chief AI Officer, Chief Digital Officer, and line-of-business owners.
Author and iterate the healthcare sales playbook — ICP, account plans, qualification rubric, deal-shape templates, champion-enablement, and competitive narratives — that the next generation of healthcare sellers will run.
Translate healthcare buyer pain into ROI cases your champions can defend internally and to their CFO.
Forecast and accurately report on pipeline and revenue, and bring the voice of the healthcare buyer into product and leadership decisions.
Maintain expert-level knowledge of healthcare regulation, payer and provider economics, and the competitive AI landscape.
Expect moderate travel.

Requirements

What you’ll need

8+ years of enterprise SaaS sales, with at least 4 years selling into healthcare.
A demonstrated track record of building business inside named Payer, Provider, and/or Life Sciences accounts — the largest US health plans, integrated delivery networks, academic medical centers, or top 20 pharma.
Proven wins in complex, multi-stakeholder, security- and compliance-gated procurement environments, including 7-figure, multi-year deals.
Comfort owning C-suite relationships across long cycles
A playbook builder: you have authored the account plans, qualification frameworks, and deal-shape templates that your prior teams inherited and ran.
Comfortable in an early-stage environment where the playbook isn't written, the pricing isn't fixed, and the product is still being shaped by the deals you close. You operate well with ambiguity and whitespace.
Excellent communication, presentation, and negotiation skills, with the business acumen to speak the language of the C-suite.

Benefits

Comp & perks

Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Daily lunches and snacks in the office to keep you at your best

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise SaaS salesaccount plansqualification frameworksdeal-shape templatesROI casespipeline forecastingrevenue reportingsales playbook authoringmulti-stakeholder procurementC-suite relationship management

Soft Skills

communication skillspresentation skillsnegotiation skillsbusiness acumenrelationship buildingoperating with ambiguitytrust buildingstrategic thinkingadaptabilitycollaboration