DECA Games

Community Manager, m/f/d

DECA Games

full-time

Posted on:

Origin:  • 🌎 Anywhere in the World

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Job Level

JuniorMid-Level

Tech Stack

Tableau

About the role

  • Manage daily community operations across multiple platforms (Discord, Facebook, forums, Steam, etc.)
  • Write and publish news posts, patch notes, and other updates based on game content
  • Create and execute structured social media content plans tailored to community needs
  • Moderate and engage on official channels, fostering a positive player environment.
  • Track, analyze, and report on sentiment and player feedback weekly
  • Monitor, escalate, and follow up on bugs and player concerns
  • Collaborate with QA, Support, Marketing, and Production teams to address community needs
  • Design and launch creative engagement initiatives (contests, surveys, VIP programs)
  • Coordinate and execute community events, livestreams, and influencer campaigns
  • Manage and moderate Steam Community Hubs, including forums and reviews
  • Document processes and ensure feedback loops between players and developers

Requirements

  • 2–4 years of proven professional experience in community management, digital marketing, communications, or related fields
  • Native‑level English proficiency (written and verbal)
  • Demonstrated experience managing culturally diverse, international communities
  • Proficiency with community and social media platforms (Discord, Facebook, Instagram, Reddit, VK, etc.).
  • Skilled in content creation tools (Adobe Photoshop, Illustrator, Premiere, Figma, Canva)
  • Familiarity with analytics platforms (Google Analytics, Discord Insights, Tableau, Power BI)
  • Strong interpersonal skills, emotional intelligence, and conflict resolution capabilities.
  • Highly proactive, independent, and solution‑oriented approach.
  • Passion for games, digital communities, and player engagement
  • Bachelor’s degree in Communications, Marketing, Digital Media, Game Development, or related field (preferred)