Dealfront

Customer Success Manager

• Deliver great onboarding experience to understand client needs and help them to adapt Dealfront as an essential part of their go-to-market strategy.
• Recommend and provide solutions to clients that will help them to succeed, based on your industry and product expertise.
• Serve as a trusted advisor to our champions and build close relationships with all levels of clients.
• Ensure that clients are getting the value out of Dealfront and want to renew their subscription.
• Identify expansion opportunities in your client base and process them in collaboration with Account Management.
• Gather feedback to our product team to help develop Dealfront to match customers requirements and expectations.