Analyst, Debt Operations Analytics
Walker & Dunlop
SQLVBA
Dealer Operations Coach
Dealer Tire
full-time
Posted on:
Location Type: Hybrid
Location: Baltimore • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $62,500 - $77,974 per year
Job Level
Junior
About the role
- Work with Regional Operations Management to effectively implement an effective dealership contact strategy
- Collaborate with Account Management on diagnosis, analysis, and action plans to improve dealership performance
- Work with dealership management to gain support, change behavior and drive results
- Quickly build relationships at all levels of the dealership in order to implement changes
- Resolve customer service issues related to any OEM program
- Develop and maintain consistent contact schedule with assigned dealers
- Manage all activity tracking and account information in the sales contact system
- Submit timely update reports, itineraries, and expense reports to management as required
- Complete all activities required to effectively analyze and diagnose dealership gaps and drivers
- Create and execute customized coaching solutions to improve dealership personnel performance across all areas
Requirements
- BA/BS degree preferred
- Minimum of 1-2 years of experience in a position that would display organizational and project management skills
- Proficient with Microsoft Office Suite
- Excellent interpersonal and communication skills
- Effective presentation skills
Benefits
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
organizational skillsproject management skillscustomer servicediagnosisanalysiscoaching solutions
Soft skills
interpersonal skillscommunication skillspresentation skillsrelationship buildingcollaboration
Certifications
BA/BS degree