Data Scientist

• Developing strategies to identify and mitigate inefficiencies in support operations for ExaScaler and SFA systems.
• Automating the collection and analysis of logs to reduce support resolution times.
• Designing and implementing real-time health scoring systems and dashboards for quick assessment of system status.
• Enhancing the search functionality of the knowledge base using natural language processing (NLP) algorithms.
• Developing a recommendation engine to suggest relevant articles and solutions based on context.
• Implementing machine learning algorithms to detect duplicate issues in Jira and providing automated merge suggestions.
• Creating and maintaining a centralized database of available patches and developing automated notifications for relevant patches.
• Collaborating with support engineers, sales engineers, and other stakeholders to understand requirements and deliver effective solutions.
• Documenting solutions, including implementation details and user guides, and providing training to support teams.

Data Science Specialist

Senior Data Scientist

Data Scientist

Data Scientist

Data Scientist II – Corporate Data and Analytics

Data Scientist