Senior Manager, Sustaining and Forward-Deployed Engineering
Abacus Insights
Cloud
Director, Platform and Cluster Management
DDN
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
CloudDistributed Systems
About the role
- Lead the engineering managers and teams responsible for building the management, deployment, and monitoring ecosystems of the Infinia product
- Ensure alignment, scalability, and consistency across the full software and hardware lifecycle of Infinia
- The Director will set the technical vision and strategy, guide manager and team development, and drive cross-functional collaboration with product management, QA, DevOps, Support, and hardware engineering
- This leader will ensure that Infinia provides a cohesive, reliable, and user-friendly management experience across all supported platforms
- Define and drive the vision for platform and cluster management in alignment with overall Infinia product strategy
- Translate business objectives into technical roadmaps for both teams and foster a culture of engineering excellence
- Provide career development, mentorship, and performance feedback to managers and senior engineers
- Scale the organization to meet product and business growth needs
- Execute end-to-end delivery of features spanning software deployment, upgrades, hardware and firmware management, monitoring, licensing, security, and APIs/CLIs
- Oversee integration and alignment between platform and cluster management entry points
- Establish clear ownership boundaries and cross-team collaboration processes
- Partner with product management to shape requirements and priorities; coordinate with devops on deployment and automation; work with QE to ensure high quality
- Collaborate with support and field engineering on customer issues, feedback loops, and product quality; engage with hardware vendors, certification partners, and cloud providers to ensure ecosystem readiness
- Champion testability, reliability, and security across all deliverables; drive documentation and publication consistency; implement metrics, monitoring, and KPIs for engineering execution and product quality
- Participate in an on-call rotation as needed
Requirements
- Proven experience leading multiple engineering teams or organizations, ideally at the Director level or atleast 12+ years of experience
- Strong technical background in distributed systems, platform engineering, storage, or cluster management
- Demonstrated success in managing managers and scaling engineering organizations
- Experience with software deployment, hardware lifecycle management, monitoring, or orchestration systems
- Excellent communication skills and ability to work across technical and business stakeholders
- Strong organizational and decision-making skills; able to balance strategic thinking with hands-on execution
- This position requires participation in an on-call rotation to provide after-hours support as needed
