Dcubed

Application Engineer

• Answer inbound technical support requests and perform technical check-in and follow-up with existing customers
• Own, update and maintain product documents
• Create educational articles on best practices/lessons learned/how-to-use for customers and prospects
• Plan and execute customer on-sites to support technical product implementation/application
• Lead the technical coordination of In-orbit demonstration (IOD) flight missions
• Write and present technical papers and posters at international space conferences and workshops
• Create customer application workshops and supporting webinars
• Support the sales and BD team at conferences for customer meetings and booth staffing
• Conduct competitive landscape analysis and gather technical business intelligence
• Support the R&D team with the development of new products aligned with market needs

Customer Solutions and Applications Engineer