HR Administrator
DCC plc
full-time
Posted on:
Location Type: Hybrid
Location: Leicester • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £26,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as the first point of contact for all HR Internal customers (our colleagues), providing a warm, professional, and efficient response to telephone and inbox queries.
- Strive for first-time resolution and ensure every colleague interaction reflects the highest standard of service
- Administer all core HR processes (starters, leavers, contractual changes, absence, training, references, probation & FTC’s) with a customer-first mindset, ensuring a smooth and supportive process for colleagues at every touchpoint.
- Maintain and update SOPs to ensure HR processes remain efficient, standardised, and easy for colleagues to navigate.
- Administrator onboarding tasks such as saving new starter information, liaising with line managers, chasing required documentation, updating colleagues' details, and sending onboarding and scheduled follow-up emails.
- Administer reward-related processes (long service awards, eyecare, private medical insurance) in a way that celebrates and supports colleagues’ contributions and wellbeing.
- Handle HR system administration with accuracy, ensuring data integrity within the HRIS so colleagues can always rely on up-to-date and reliable information.
Requirements
- Educated to at least GCSE standard, with passes at grade C(4) or above (or equivalent) in English and Mathematics
- Experience of providing a professional administrative support service within a face paced environment
- Proven track record of delivering high quality work, to deadlines
- Strong customer driven service mindset and approach
- Able to communicate effectively at all levels within an organisation
- Track record of having delivered improvements within an administrative environment
- Excellent organisational skills, to manage & prioritise workload to meet conflicting deadlines
- Committed and personable with fluent written and verbal communication skills
- Is motivated by providing standards of excellence
- Develop effective relationships across the business
Benefits
- Discretionary Bonus
- Enhanced Pension Scheme
- Life Assurance
- EAP (Employee Assistant Plan)
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
- Extensive discounts from loved brands and major retailers
- 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
- Enhanced Family Friendly Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRIS administrationdata integrityonboarding processescore HR processesSOP maintenancereward-related processescontractual changes administrationabsence managementtraining administrationreference checks
Soft skills
customer service mindseteffective communicationorganisational skillsrelationship buildingprofessionalismcommitment to excellenceproblem-solvingtime managementadaptabilityattention to detail
Certifications
GCSE in EnglishGCSE in Mathematics