Dayshape

Solutions Engineer

• Work with deep focus on 1–2 enterprise customer accounts at a time, delivering real impact through the following:
• Lead workshops with business stakeholders and technical teams to understand the customer's current and future working processes and existing systems
• Identify technical gaps, document requirements, design solutions, and ensure successful project delivery
• Collaborate with business units to understand their needs and translate them into configuration and data specifications
• Provide thorough assessments of current-state and future-state business processes to establish technical solutions and conduct cost-benefit analyses
• Deliver comprehensive demos of Dayshape to new and prospective customers, contextualizing how the product can be used to transform their business processes
• Design and configure complex workflows tailored to each customer's operational requirements
• Run large onsite UAT sessions, managing issue trackers and tickets to ensure timely resolution, working with product to translate enhancement requests
• Prepare and deliver customer 'train the trainer' training
• Work with large, complex data sets
• As a senior member of the team you will:
• Support the wider team with technical guidance
• Identify areas of improvement for customers and Dayshape's rollout methodology
• Mentor less experienced members of the team
• Support the production of Statements of Work by inputting into solutioning the implementation of Dayshape

Senior Software Implementation Consultant

QA Engineer

• Enhance and maintain both manual and automated regression testing suites, while coaching team members to build their skills in this area.
• Oversee and manage test infrastructure, ensuring it supports robust and reliable testing practices.
• Analyse, triage, and address issues identified in automated regression runs, contributing to continuous improvement.
• Provide testing support for client hot fixes, leading reviews and retrospectives to uphold quality standards.
• Develop and implement the quality strategy for your product engineering team, ensuring it is embedded in day-to-day practices.
• Plan and execute comprehensive test strategies for feature and project deliveries, collaborating with engineers, product managers, and designers.
• Maintain up-to-date test artefacts, such as test runs and statuses, and promote traceability throughout the development lifecycle by coaching others.
• Contribute to root cause analysis for bugs and defects by documenting thorough reports with diagnostic detail.
• Participate in planning and refinement sessions, helping the team to define clear and sufficient success criteria for deliverables.
• Manage and coordinate release and go-live testing to ensure smooth deployment of new features and fixes.
• Advise team members on effective test approaches, championing sufficient test coverage and applying a risk-based method to quality assurance.
• Become a subject matter expert in the testing remit of your assigned team, developing strong knowledge of the user base to inform and enhance testing activities.

Senior Software Implementation Consultant

Senior Software Quality Engineer – Enhancements