Business Analyst, ROPS

DaVita Kidney Care

Registration Specialist at DaVita handling patient insurance registration for dialysis centers. Ensuring timely claims submission and compliance with healthcare regulations while working in a hybrid environment.

Posted 7/22/2026full-timeMarion • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $57,784 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient insurance verification, including eligibility and benefits for outpatient kidney dialysis, while maintaining accurate patient registration and resolving account errors. Proficient in coordinating with teams to ensure timely claims submission and compliance with HIPAA regulations.

Highest-signal resume keywords

Healthcare Reimbursement ExperienceInsurance VerificationCoordination Of BenefitsPatient Registration ManagementHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Rules KnowledgePatient Account ManagementClaims SubmissionError ResolutionProcess Improvement

Soft Skills

CommunicationCollaborationProblem-Solving

Tools & Technologies

MS WordMS ExcelMS Outlook

Industry Keywords

Outpatient Kidney DialysisHealthcare RegulationsBillingCollectionsPatient Confidentiality

About the role

Key responsibilities & impact

Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information
Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysis
Update Patient Registration and associated systems accurately and as required
Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registration
Partner with facility and Insurance Management Team to resolve incomplete registrations
Review registration denials received to determine root cause
Resolve patient account errors that cause registration denials
Help identify process changes to prevent failed registrations
Determine Coordination of Benefits as required; maintain current patient account information at all times
Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset
Submit internal requests, including but not limited to RCUs, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor
Complete all ancillary reports and assigned projects within established timeframes
Support Patient Account Representatives and other ROPS teammates as needed
Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Other duties and responsibilities as assigned including but not limited to: work overtime with little or no notice as needed, attend team meetings, phone conferences, and training as needed, and know, understand, and follow teammate guidelines, employment policies, and department or company procedures.

Requirements

What you’ll need

High school diploma or equivalent required
Minimum of three (3) years' healthcare reimbursement experience preferred; experience with admissions, billing, and collections preferred
Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
Basic computer skills and proficiency in MS Word, Excel, and Outlook required

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.