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Care Coordinator
DaVita Kidney CareCare Coordinator at DaVita supporting complex patients' needs and facilitating care coordination with healthcare teams. Ensuring high-quality patient care and resource access.
Posted 7/22/2026full-timeRemote • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $23 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal communication and organizational skills while coordinating patient care and managing confidential information. Proficient in Microsoft Office and experienced in collaborating with clinical teams to enhance patient satisfaction and service excellence.
Highest-signal resume keywords
Patient Care CoordinationVerbal Communication SkillsMicrosoft Office ProficiencyElectronic Medical Records ExperienceConfidential Information Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care CoordinationNon-Clinical ScreeningsReferral ManagementDocumentation AccuracyElectronic Medical Records
Soft Skills
Two-Way CommunicationDiscretion and Sound JudgmentAutonomous WorkTeam CollaborationService Excellence Commitment
Tools & Technologies
Microsoft OfficeExcelOutlook
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient SatisfactionContinuum of CareIntegrated CareHealth PlansDialysis Clinics
About the role
Key responsibilities & impact- Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
- Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
- Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
- Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
- Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
- Communicate directly with patients in a timely and professional manner
- Maintain accurate, complete, and confidential documentation
- Demonstrate exceptional two-way communication, both oral and written
- Act in alignment with DaVita’s mission and values to deliver high-quality patient care
Requirements
What you’ll need- High school diploma or GED required
- 2+ years of experience in a professional office environment
- Ability to handle confidential information with discretion and sound judgment
- Strong verbal communication skills
- Proficiency in Microsoft Office, Excel, and Outlook
- Prior experience with Electronic Medical Records preferred
- Commitment to service excellence and patient satisfaction
- Ability to work autonomously while collaborating effectively with the team
- Home workspace must provide a quiet, private environment with reliable high-speed internet
Benefits
Comp & perks- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.