Supervisor, Revenue Operations

DaVita Kidney Care

Supervisor of Revenue Operations leading a team in executing patient accounts and medical insurance triggers. Aiming to enhance revenue cycle operations within DaVita's framework.

Posted 6/29/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $62,353 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Directly supervise a team of 10-25 teammates each responsible to execute on an assigned portfolio of patients accounts or Medical Insurance triggers
Use strong problem solving skills to assist team in issues within the portfolio, as well as identify and resolve areas of opportunity within the portfolio, collaborating with other departments as needed
Understand and make decisions regarding payment trends and/or issues within assigned portfolio
Maintain key metrics, manage performance accordingly, and perform regular reviews to senior leaders
Consistently communicate team goals, objectives, and progress toward those goals both to team and direct leadership
Conduct annual reviews for all assigned teammates and identify areas of opportunity for individual teammates and provide timely and ongoing coaching and development
Identify personnel needs for assigned team and is responsible for ensuring team is appropriately staffed, and identifying and communicating recruiting needs to leadership
Maintain high engagement scores for assigned team (>80%)
Makes recommendations for teammate promotions and mobility to senior leaders

Requirements

What you’ll need

>2 years related supervisory experience required
Intermediate proficiency in MS Excel, Word and PowerPoint
Bachelor’s Degree preferred
Relevant experience in healthcare revenue cycle preferred

Benefits

Comp & perks

Medical, dental, vision
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
access Headspace®
backup child and elder care
maternity/paternity leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Performance ManagementProblem SolvingData AnalysisCoachingStaffingMetrics ManagementDecision MakingAnnual ReviewsRecruitingPayment Trends Analysis

Soft Skills

CommunicationCollaborationEngagementLeadershipCoaching