Revenue Lead, ROPS

DaVita Kidney Care

Revenue Lead handling high complexity collection account balances according to DaVita policies and providing training for teammates. Involves data analysis and quality assurance reviews.

Posted 6/11/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact

Researches and resolves high complexity collection account balances according to DaVita policies and procedures
Provides ongoing training and guidance for Specialist Patient Account teammates
Performs data trending analysis and quality assurance reviews
Review, weekly and monthly key metrics to identify trends or areas of focus
Work with Management to develop, document, and implement action plans to address issues
Identify payer trends and or root cause of billing or claim exceptions
Act as resource for teammates’ questions and assist with issues of focus and problematic payer issues
Train new teammates; recommend changes on collection teams, tools, policies and procedures

Requirements

What you’ll need

High School diploma or equivalent required
Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
Intermediate proficiency in MS Excel, Word and PowerPoint

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data trending analysisquality assurance reviewshealthcare reimbursementrevenue cycle management

Soft Skills

trainingguidanceproblem-solvingcommunication