Specialist II, Credit Balance

DaVita Kidney Care

Credit Balance Specialist for Revenue Operations in a healthcare provider. Responsible for reconciling system credit balances and resolving problem accounts.

Posted 6/4/2026full-timeRemote • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Research, initiate follow-up and resolve all health care insurance claim accounts with existing credit balances.
Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims.
Use critical and analytical problem solving skills to resolve issues.
Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.
Contributes to implementation of process improvement initiatives aimed at improving credit department.
Supports monthly reporting of outstanding credit balances.

Requirements

What you’ll need

High School Diploma or equivalent required
2 years’ experience with accounting, transactions or medical billing systems a plus
Health care and medical billing/collections/overpayment remediation or experience
Knowledge or experience working with a variety of health care insurance payers
Intermediate computer proficiency in Microsoft Office including Excel and Outlook.

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical billingcollectionsoverpayment remediationaccountingtransactionsproblem solvingprocess improvement

Soft Skills

communicationcollaborationrelationship managementanalytical skills

Certifications

High School Diploma