Supervisor, ROPS MS Collections

DaVita Kidney Care

Supervisor for ROPS MS Collections at DaVita overseeing analysts and special projects in healthcare analytics. Responsible for team management and analytical report development while ensuring service excellence.

Posted 6/4/2026full-timeRemote • Colorado • 🇺🇸 United StatesSeniorLead💰 $62,353 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide daily supervision, direction, mentoring, coaching, and performance management to teammates
Ensure high quality customer service according to department and company policy
Monitor team productivity and progress of specific area job functions
Lead or actively participate in special projects
Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
Prepare and implement action plans and lead improvement initiatives
Maintain reporting continuity, integrity, and communication among analytical departments

Requirements

What you’ll need

Bachelor's degree required from accredited university with a focus in Business, Project Management, Economics, Finance, Statistics, Mathematics, or MIS, Health Administration
10+ years of demonstrated experience in healthcare analytics may be substituted for a degree
Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate skills
Strong data analysis experience - proficient in SQL, Excel, Access, or other analytical applications and be willing to learn new internal systems and tools
Demonstrated project management and/or consultative skills when addressing complex inquiries from teammates/customers
Strong written, verbal, and interpersonal communication skills

Benefits

Comp & perks

Health insurance
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Access Headspace ®
Backup child and elder care
Maternity/paternity leave
Professional development programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisSQLExcelAccessroot cause analysisreportingperformance managementaction plansimprovement initiativesanalytics

Soft Skills

supervisionmentoringcoachingcommunicationteam productivityproject managementconsultative skillsinterpersonal skillstrainingdevelopment

Certifications

Bachelor's degreeaccredited university