Customer Experience Quality Management Analyst

DaVita Kidney Care

Quality Management Analyst at DaVita, contributing to improved healthcare outcomes through teamwork and core values. Engaging in performance rewards and comprehensive benefits while supporting chronic kidney patients.

Posted 5/24/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $57,784 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Join a company with Core Values such as TEAM and FUN.
Contribute to clinical outcomes ranked above the national average.
Engage in performance-based rewards based on individual and team contributions.
Assist in caring for patients suffering from chronic kidney failure around the world.

Requirements

What you’ll need

High school diploma or equivalent required
Minimum of three (3) years' healthcare reimbursement experience preferred; experience with admissions, billing, and collections preferred
Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
Basic computer skills and proficiency in MS Word, Excel, and Outlook required

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

healthcare reimbursementadmissionsbillingcollectionsinsurance rulesregulationsCoordination of Benefits

Soft Skills

teamworkcommunicationperformance-based rewards