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DaVita Kidney Care

Revenue Specialist I

DaVita Kidney Care

Revenue Specialist I performing revenue cycle duties including insurance claims processing and communication with patients and insurance payers at DaVita's clinics.

Posted 5/20/2026full-timeRichmond • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
  • Communicate with insurance payers to ensure proper insurance coverage for patients or to ensure timely and accurate reimbursement for dialysis services rendered at clinics
  • Communicate with patients over the phone and advocate on their behalf to help resolve coordination of benefits disputes
  • Review and submit system setup requests to appropriate teams for accurate billing
  • Respond timely and accurately to payer communications
  • Collaborate with other revenue operations teams to ensure seamless processes across teams
  • Partner with clinics teammates such as Insurance counselors, social workers and facility administrators
  • Maintain current patient account information at all times
  • Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies

Requirements

What you’ll need
  • High school diploma or equivalent
  • Basic computer skills and proficiency in MS Word, Excel, and Outlook
  • Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
  • Knowledge of medical billing and reimbursement practices
  • Basic medical reimbursement terminology
  • Basic knowledge of healthcare reimbursement accounting principles.

Benefits

Comp & perks
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical insurance billingcollectionspatient accessrevenue cyclemedical billingreimbursement practiceshealthcare reimbursement accounting principlesmedical reimbursement terminology
Soft Skills
communicationadvocacycollaborationtimelinessaccuracyconfidentiality
Certifications
high school diploma