Manager, Revenue Operations – ROPS

DaVita Kidney Care

Manager overseeing billing, third party collections, and cash posting activities for DaVita Rx pharmacies. Ensuring compliance with regulations and managing multiple teams for optimal performance.

Posted 5/14/2026full-timeBrentwood • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $119,000 per yearWebsite

About the role

Key responsibilities & impact

This position manages the billing, third party insurance collections, and cash posting activities for multiple teams responsible for reimbursement operations and accounts receivable (A/R) for DaVita Rx pharmacies in accordance with company policies and in compliance with federal, state, and SOX regulations.
Manage work of teammates and participate as necessary to ensure goals are met within established policies and procedures
Manage the Third-Party Billing and Collections team to minimize Third-Party A/R
Ensure appropriate controls and procedures are in place to guarantee timely and accurate billing and collections practices
Manage the Cash Posting team to ensure all Third-Party (Insurance) and Patient payments are applied in accordance with company policies
Complete weekly reconciliation of payments received and posted to meet Cash Controls and SOX compliance requirements
Ensure patient billing statements are produced accurately and mailed timely each month
Manage the Medicare Part B Billing team to ensure billing and collecting on Medicare Part B items (as well as resulting secondary billable items) are completed timely, accurately, and in compliance with all laws and regulations
Review daily, weekly, and monthly key metrics to identify trends or areas of focus; Maintain confidentiality of all patient, teammate, and company information in accordance with HIPAA regulations and DaVita policies
Collaborate closely and in conjunction with Director with other DaVita Rx departments and teammates as well as with DaVita facility teammates as necessary for the overall benefit of patients and achievement of mutual goals
Maintain current knowledge of all laws, regulations, and changes that may impact the Reimbursement Operations team

Requirements

What you’ll need

Bachelor’s degree in Business, Accounting, or related field required
Minimum of five (5) years experience managing Accounts Receivable (A/R) in a healthcare provider setting
Demonstrated, detailed knowledge of and managerial oversight for Medicare Part D, Medicare Part B, Medicaid and Commercial Insurance billing and collections activities for plans across multiple states required
Advanced computer skills and proficiency in MS Word, Excel, Access, and Visio required; intermediate proficiency with Outlook required; basic proficiency in PowerPoint preferred; prior experience using electronic billing system strongly required

Benefits

Comp & perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts Receivable (A/R)Medicare Part D billingMedicare Part B billingMedicaid billingCommercial Insurance billingcash postingbilling reconciliationbilling complianceinsurance collectionsfinancial reporting

Soft Skills

team managementcollaborationcommunicationproblem-solvingattention to detailconfidentialitygoal orientationorganizational skillsleadershipanalytical skills