Bilingual Revenue Specialist I

DaVita Kidney Care

Bilingual Revenue Specialist handling patient insurance information and revenue cycle duties. Collaborating with clinics and patients to ensure timely insurance claims and payments.

Posted 5/5/2026full-timeIrvine • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Processing patient insurance information through the patient intake process
Ensuring the timely and accurate submission of insurance claims
Collecting payment on outstanding patient balances
Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
Communicate with patients over the phone and advocate on their behalf to help resolve coordination of benefits disputes
Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
Respond timely and accurately to payer communications
Collaborate with other revenue operations teams to ensure seamless processes across teams
Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
Help identify process changes and opportunities for continuous improvements
Maintain current patient account information at all times
Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies

Requirements

What you’ll need

Excellent communication skills: (Written & Verbal)
Excellent decision making and problem-solving skills
Ability to adapt quickly and manage stress
Relationships Building: Working in teams and with other departments is central to this position
High school diploma or equivalent
Bilingual in Spanish
Basic computer skills and proficiency in MS Word, Excel, and Outlook
Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
Knowledge of medical billing and reimbursement practices
Usage of DaVita billing and reimbursement systems
Basic medical reimbursement terminology
Basic knowledge of healthcare reimbursement accounting principles

Benefits

Comp & perks

Flexible scheduling
Fun and positive work environment
Competitive “pay for performance” pay structure
Generous PTO and comprehensive benefits package
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical billingreimbursement practicesinsurance rulesrevenue cyclebilling system setuppatient account managementHIPAA compliancehealthcare reimbursement accounting principlesbasic medical reimbursement terminologyproblem-solving

Soft Skills

communication skillsdecision makingadaptabilityrelationship buildingteam collaborationadvocacystress managementcontinuous improvement

Certifications

high school diploma or equivalent