DaVita Kidney Care

Regional Operations Director – Hospital Services

DaVita Kidney Care

full-time

Posted on:

Location Type: Hybrid

Location: Marion • North Carolina • Virginia • United States

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Job Level

Lead

About the role

  • You'd play as a Director of Operations for the Hospital Services Group.
  • Responsible for a portfolio of 12-15 hospital-based acute dialysis programs, ~100 teammates, 6 direct reports, and a P&L of up to $50M.
  • Provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic, and ethical patient care.
  • Complete accountability for your P&L ~$50M.
  • Manage financial and revenue growth, labor management, contract management and capital expenses.
  • Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
  • Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
  • Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
  • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
  • Maintain existing relationships with hospital partner senior leadership including the c-suite.
  • Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
  • Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Requirements

  • 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience.
  • Healthcare industry background a plus.
  • Bachelor’s degree, Master's Degree strongly preferred
  • Strong leadership acumen; successful team management and development
  • Prior P&L management experience.
  • Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
  • Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
  • Demonstrated strong analytical, quantitative and logical thinking skills
  • Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required
  • Available for moderate travel (20%-50% overnight)- adjust based on travel for this role
  • Full vaccination against COVID-19 or a medical/religious exemption is required.
Benefits
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, and more.
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more.
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementfinancial managementrevenue growthlabor managementcontract managementstrategic planningKPI analysisservice excellenceanalytical skillsquantitative skills
Soft Skills
leadershipteam managementteam developmentproblem-solvingcommunicationinterpersonal skillsstrategic thinkingorganizational skillsadaptabilitycollaboration
Certifications
Bachelor's degreeMaster's degree