Insurance Educator
DaVita Kidney Care
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $20 - $26 per hour
About the role
- Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options
- Helps patients understand their insurance options and make informed employment and insurance decisions
- Alleviates the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions
- Assists with onboarding and training of new teammates
- Builds and maintains relationships with field partners (e.g. Insurance Counselors, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support.
Requirements
- High School Diploma or equivalent is required
- Minimum of two (2) years' experience in customer service, healthcare organization, insurance company or related field - Preferred
- Intermediate computer skills and proficiency in MS Word and Outlook
- Beginner proficiency in MS Excel and PowerPoint
- Experience in the healthcare industry/healthcare organization working with a clinical team and patients - Preferred
- Demonstrate extensive understanding of insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity), COBRA benefit options, medical leave options, American with Disabilities Act, Coordination of Benefits, Federal and State level health coverage benefits as they relate to ESRD - Preferred
- Experience in case management and/or social work - Preferred
- Fluency in Spanish - Strongly Preferred.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
customer servicehealthcare organizationinsurance optionsinsurance plansCOBRA benefitscase managementsocial workSpanish fluency
Soft Skills
educationguidancerelationship buildingcommunicationtraining
Certifications
High School Diploma