Health Insurance Counselor I
DaVita Kidney Care
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • United States
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Salary
💰 $20 - $26 per hour
Job Level
About the role
- Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options
- Helps patients understand their insurance options and make informed employment and insurance decisions
- Alleviates the stress that dialysis patients experience in navigating complicated insurance options and employment decisions
- Maintains relationships with field partners to ensure seamless patient support
- Completes insurance assessments/evaluations for patients to accurately document patient education sessions
Requirements
- High School Diploma or equivalent is required
- Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred
- Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
- Valid driver’s license – Insurance Counselors will drive their personal automobiles to get from one clinic to another
- Bilingual/Spanish Speaking strongly preferred
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MedicareMedicaidcommercial insurancePPOHMOPOSEPOIndemnityinsurance assessmentspatient education
Soft skills
communicationrelationship managementguidancestress alleviationpatient supportinformed decision makingeducationinterpersonal skillsorganizational skillscollaboration
Certifications
High School Diploma