DaVita Kidney Care

Analyst, Systems – ROPS

DaVita Kidney Care

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Salary

💰 $56,500 - $84,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SDLCSQL

About the role

  • Responsible for the implementation of new or updating of existing business systems and processes in order to drive improvements across one or more of the business teams within Revenue Operations.
  • Coordinate multiple stakeholders through the Software Development Life Cycle (SDLC) process including IT, external vendors and business teammates.
  • Collaborate with business leaders, translate their needs across multiple business systems or processes, and perform analysis related to a system.
  • Solve problems related to a business system by outlining potential drivers & forming a hypothesis-based approach and guide business in identifying root cause and initiating a system solution.
  • Lead working sessions & facilitate interactions between business teams and IT while directing & executing on next steps to progress work stream.

Requirements

  • Analysis & Technical: Produces detailed system documentation including requirements, process flows, communications, use cases and user stories.
  • Makes recommendations & synthesizes takeaways from visualizing processes flows across multiple systems or businesses.
  • Develops requirements by collaborating with business leaders & translating their needs across multiple business systems or processes.
  • Performs analysis related to a system (ex. Assessing value or ROI of a change, sizing for fixed and funded programs).
  • Demonstrates understanding across a larger scope of business systems (multiple systems, multiple businesses using a system, multiple processes) including how data capture & processes across systems are interrelated.
  • Understands how to pull data from a business system & knows where/who to go to for other needed data.
  • Independently produces and distributes recurring reports related to a business system or process using proficiency in tools such as Excel and SQL.
  • Problem Solving: Solves problems related to a business system by outlining potential drivers & forming a hypothesis-based approach.
  • Guides business in identifying root cause and initiating a system solution.
  • Proactively raises awareness when issues arise that impact their work stream; understands implications of their overall project on broader business objectives or other business lanes.
  • Business lead for IT communication & leads the facilitation of User Acceptance Testing and production validation, including writing & executing on test cases.
  • Identifies ways to prevent further system issues, has reputation of error free work and troubleshoots system issues.
  • Project & Stakeholder management: Effectively leads working sessions & facilitates interactions between business teams and IT (ex. Requirement review sessions, project status meetings & post-deployment feedback sessions).
  • Directs & executes on next steps to progress own work stream; identifies & recommends new opportunities to improve existing processes.
  • Understands the Software Development Life Cycle and supports business team in progressing through the process.
  • Utilizes tools such as JIRA, Confluence or Smartsheets to maintain up to date documentation of data/process dependencies across multiple projects, business lanes of systems (ex. BRD, use cases, process flows) and to facilitate daily communication.
  • Proactively communicates around deadlines & roadblocks.
Benefits
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system documentationrequirements analysisprocess flowsuse casesuser storiesdata analysisSQLExcelUser Acceptance Testingtest case writing
Soft skills
problem solvingstakeholder managementcommunicationcollaborationfacilitationhypothesis-based approachroot cause analysisproject managementproactive awarenessrecommendation synthesis