Customer Experience Trainer II – IT
DaVita Kidney Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $36 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for supporting training programs for IT support professionals
- Delivery of the complete training portfolio
- Conducting coaching for teammates
- Performing reporting and analytics for informed conclusions
- Partnering with internal and external teams for training offerings
Requirements
- Knowledgeable in DaVita’s software and external applications
- Coaching and supporting internal IT support professionals
- Creating training offerings using design software
- Analytical and reporting skills for training effectiveness
- Experience in training delivery and development
Benefits
- Medical
- Dental
- Vision
- 401(k) match
- Paid time off
- PTO cash out
- Family resources
- EAP counseling sessions
- Access Headspace®
- Backup child and elder care
- Maternity/paternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training deliverytraining developmentreportinganalyticsdesign software
Soft skills
coachingsupportingpartnering