Manager

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits)
• Coaching teams on quality improvement plans and governance processes
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards
• Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns
• Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed
• Complete action plans with team members, focusing on clinical drivers and patient safety concerns
• Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching
• Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles
• Perform other duties as assigned

Manager, Clinical Services

Manager, Clinical Services

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