Revenue Operations

• Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
• Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
• Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
• Create and optimize sales and customer success playbooks, processes, and workflows
• Lead quarterly business reviews and revenue planning cycles
• Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
• Implement and optimize integrations between sales, marketing, and customer success tools
• Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
• Ensure data integrity and governance across all revenue systems
• Build automated workflows and reporting to eliminate manual processes
• Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
• Develop customer success processes for onboarding, expansion, and retention
• Implement and optimize lead routing, qualification, and handoff processes
• Support pricing and deal approval workflows
• Build comprehensive revenue reporting and analytics capabilities
• Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
• Identify bottlenecks and optimization opportunities across the revenue funnel
• Provide data-driven recommendations to improve team performance and business outcomes
• Track and report on progress against revenue targets and operational metrics
• Work closely with marketing to optimize lead generation, nurturing, and attribution
• Partner with finance on revenue recognition, forecasting, and financial planning
• Collaborate with product on usage analytics and feature adoption tracking
• Support customer success on expansion, retention, and health scoring initiatives

Senior Manager, Revenue Operations

Director of Revenue Operations

Associate, Revenue Operations

Head of Revenue Operations

Senior Revenue Operations Manager

Revenue Operations Manager