Director, Applied Learning
Raising The Village
Director, Development Analytics and Operations
Dave Thomas Foundation for Adoption
full-time
Posted on:
Location Type: Office
Location: Columbus • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead data analytics initiatives and translate data-driven insights to drive strategic decision-making and fundraising growth
- Lead the data science and donor analytics of the Foundation’s fundraising program to inform data-driven decisions
- Develop and implement comprehensive data strategies for the department; conduct advanced analytics, develop predictive models and generate actionable recommendations
- Oversee the tools and/or partners that perform advanced analytical models and algorithms to extract insights from donor data
- Develop and maintain donor dashboards and reports about donor file health, donor segment migration and donor lifetime value
- Partner with development, partnership and finance teams to collect, analyze and interpret donor data to uncover actionable insights
- Build predictive models for Wendy’s (~25%) and non-Wendy’s (~75%) revenue
- Provide strategic direction and leadership to the development operations team; develop training, mentor staff and oversee gift entry, data hygiene, stewardship implementation and project management
- Oversee management and administration of the Foundation’s fundraising software, including HubSpot, Fundraise Up, PaperSave, LexisNexis, and IWave
- Stay current on industry trends and recommend opportunities for data integrity, innovation and improvement
- Perform other duties as assigned
Requirements
- Knowledge and skill in data management, data analysis, development of statistical data reports and data visualization
- Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences
- Strong leadership and project management skills, with the ability to effectively lead and inspire a team; strong interpersonal skills and the ability to collaborate effectively with stakeholders at all levels of the organization
- Strong analytical and problem-solving skills, with a methodical approach to drive results through data-driven decision-making
- Ability to analyze and review operational procedures, identify problem areas and optimize performance through procedural changes
- Extensive experience with CRM and/or donor management systems with HubSpot and Fundraise Up strongly preferred
- Familiarity with project management tools (e.g., Asana) and ability to learn new platforms quickly
- Flexible and able to multi-task; can work within a fast-moving environment, while also driving toward clarity and solutions; demonstrate resourcefulness in setting priorities in goal- and evidence-based activities
- Values diversity and supports an inclusive culture
- Ability to maintain strict confidentiality with privileged information
- Undergraduate degree in a related field
- 7+ years of experience in data analytics, predictive modeling and data visualization, preferably in a fundraising or non-profit environment
- Background and/or experience with statistics or finance preferred
- Experience working with donor segmentation, data mining and donor journey analysis preferred
- Experience with HubSpot, Fundraise Up, PaperSave, LexisNexis, and IWave
Benefits
- Limited to no travel required
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementdata analysispredictive modelingdata visualizationstatistical data reportsdonor segmentationdata miningdonor journey analysisadvanced analyticsdata-driven decision-making
Soft skills
leadershipproject managementcommunicationanalytical skillsproblem-solvinginterpersonal skillscollaborationflexibilityresourcefulnessconfidentiality
