DATTCO, INC

IT Support

• Provide day-to-day support for the administration of the companys full suite of employee benefits.
• Assist employees across multiple business groups, ensuring timely, accurate processing of benefit elections, responding to inquiries, and supporting compliance activities.
• Process new hire enrollments, qualifying life events, and terminations.
• Assist with annual open enrollment, including system testing, employee support, and data audits.
• Maintain accurate employee benefit records and audit vendor files for discrepancies.
• Conduct New Hire Orientation as required.
• Support administration of FMLA and other statutory or company-sponsored leave programs.
• Ensure accurate tracking and documentation of employee leave cases.
• Provide employees with required forms, timelines, and communication related to leave.
• Serve as the first point of contact for employee benefit questions across multiple employee groups.
• Assist in developing benefit communications, FAQs, guides, and orientation materials.
• Enter, update, and audit data across HRIS, benefits platforms, and vendor systems.
• Generate reports, track metrics, and support data integrity initiatives.
• Identify and escalate system or data issues to the HR Director.
• Support HR projects, audits, and cross-functional team initiatives as needed.

Benefit Specialist