Sales Support Specialist
DataVizion
full-time
Posted on:
Location Type: Remote
Location: Iowa • New York • United States
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About the role
- The Sales Support Specialist collaborates with the Sales and Engineering teams to develop supported business solutions, applying technical discretion and judgment and drawing on advanced knowledge of IT manufacturers, representatives, and suppliers.
- Outside Sales/Account Executive Support: Partner with Outside Sales and Account Executives to identify and track future project opportunities, retain client services, and build client loyalty.
- Become a strategic partner by staying current with assigned clients' challenges and opportunities.
- Facilitate recurring in-person business reviews with all assigned managed service clients.
- Customer product and professional services quoting and proposal creation.
- Proactively work through the contract and licensing renewal queues while carrying out equipment and software quoting and procurement requests.
- Periodically serve as a point of escalation and communication during critical circumstances, business-impacting outages, or sensitive service issues.
- Stay current on new products, solutions, service offerings, and pricing.
- Sales Operations Support: Monitor presales ticket que and turn quotes around as assigned.
- Work with internal DataVizion resources to assist with both pre-sales and post-sales needs.
- Work with external resources, including, but not limited to, vendor and manufacturer representatives, to assist with pre-sales and post-sales needs.
- Responsibilities include, but are not limited to, requesting and negotiating pricing, requesting and managing product holds, and requesting/researching product lead times.
- Work with customers to assist with both pre-sales and post-sales needs.
- Submit and manage deal registrations using manufacturer partner portals.
- Document information needed by other DataVizion resources; examples include, but are not limited to, reference numbers for deal registrations, manufacturer special pricing, and vendor quotes, as well as agreements and other items, if applicable.
Requirements
- 2+ Years of industry experience and sales experience in Managed Services, Value Added Reseller (VAR) sales, or related IT field.
- Capacity to manage and work with tight deadlines and effective time management skills
- Strong written, verbal, and presentation skills
- Ability to articulate value proposition of products and services
- Flexible and able to adapt on several different aspects of a project or on multiple projects
- Rely on experience and judgment to plan and accomplish goals
- Superior analytical and critical thinking skills
- Previous sales training with sales skills and techniques
Benefits
- Flexible work schedule
- Unlimited PTO
- Health, Vision, Dental, and Supplemental Insurance Plans
- HSA (including monthly employer contributions)
- 401k profit-sharing plan
- Employee Assistance Program Services
- Professional development opportunities
- Team celebrations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales supportbusiness solutions developmentcustomer quotingproposal creationcontract managementlicensing renewalpricing negotiationdeal registrationproduct procurementanalytical skills
Soft Skills
time managementwritten communicationverbal communicationpresentation skillsflexibilityadaptabilitygoal planningcritical thinkingclient relationship managementteam collaboration