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Customer Support – Accounting
Datavix Soluções ContábeisCustomer support role assisting clients with accounting inquiries and managing documentation. Responsibilities include call triage and organizing customer accounting documents while ensuring client satisfaction.
About the role
Key responsibilities & impact- Customer service.
- Triage support tickets via the internal system.
- Forward requests to the Accounting Department.
- Receive, verify, and organize accounting documents submitted by clients.
- Request and follow up on pending documents with clients (invoices, statements, reports, etc.).
- Assist in resolving basic inquiries according to department guidance.
Requirements
What you’ll need- Experience in customer service (a plus).
- Good written communication.
- Organized with strong attention to detail.
Benefits
Comp & perks- Must have your own computer (a second monitor is provided).
- Competitive contractual compensation.
- Commuting allowance (when on-site).
- Pleasant work environment.
- Company social events.
- Career development plan.
- Bonuses.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Good Written CommunicationStrong Attention to Detail