Customer Support – Accounting

Datavix Soluções Contábeis

Customer support role assisting clients with accounting inquiries and managing documentation. Responsibilities include call triage and organizing customer accounting documents while ensuring client satisfaction.

Posted 7/1/2026contractVila Velha • BrasilMid-LevelSenior💰 R$0 - R$1,900 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while effectively managing and organizing accounting documents. Proficient in written communication and detail-oriented in following up on client inquiries.

Highest-signal resume keywords

Customer Service ExperienceWritten CommunicationOrganizational SkillsAttention to DetailTriage Support Tickets

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good Written CommunicationStrong Attention to Detail

Tools & Technologies

Internal Support System

Industry Keywords

Accounting DocumentsClient InquiriesPending Documents

About the role

Key responsibilities & impact

Customer service.
Triage support tickets via the internal system.
Forward requests to the Accounting Department.
Receive, verify, and organize accounting documents submitted by clients.
Request and follow up on pending documents with clients (invoices, statements, reports, etc.).
Assist in resolving basic inquiries according to department guidance.

Requirements

What you’ll need

Experience in customer service (a plus).
Good written communication.
Organized with strong attention to detail.

Benefits

Comp & perks

Must have your own computer (a second monitor is provided).
Competitive contractual compensation.
Commuting allowance (when on-site).
Pleasant work environment.
Company social events.
Career development plan.
Bonuses.